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Ref: RCC1910052
Title : Technical Services Manager (Deskside) Salary :
 Requirement :
Responsibilities:
To assist the Senior Technical Services Manager in preparing the budget regarding the Deskside & Endpoint Team
To ensure the desktop & endpoint configuration standard compliance in the Bank
To develop & refine the desktop & endpoint operation procedures
To define the desktop configuration policies and rules
To monitor the service quality of the outsourced Deskside Support Service and ensure the team members have strictly followed the standard process/procedure
To monitor the outsourced Deskside support service and the team to perform the duty
To arrange adequate resources to support the Deskside & Endpoint management
To preform project management on projects related to Deskside rollout and new solution implementationRequirements:
University graduate in Computer Science or equivalent
Certification holder of CISSP or CISA is a must
At least 10 years of experience in Microsoft Windows desktop platform management and administration
At least 5 years of experience in management role, experience in banking and financial institute
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